This recall involves all Britax B-Agile and BOB Motion strollers that have Click & Go receiver mounts that attach the car seat carrier to the stroller frame. All models are folding, single or double occupant strollers and all colours are included. Consumers can continue to use their stroller or car seat independently without the car seat attached to the stroller.
The model number can be found on the inside of the stroller’s metal frame near the right rear wheel for single strollers and in the front middle underside of the frame on double strollers.
A damaged Click & Go receiver mount may cause a car seat to fall unexpectedly when using the stroller as a travel system. This recall does not affect the safety performance of the stroller or car seat when they are used independently from one another.
As of February 16, 2017, the company has received 118 reports of consumer incidents in Canada with 1 report of injury, a bump to the head. In the United States, the company has received 1,219 reports of consumer incidents and 32 reports of car seats unexpectedly disconnecting from the strollers and falling to the ground, resulting in 25 reports of injuries, including scratches, bruises, cuts, and bumps to the head.
What you should do
Consumers should immediately stop using their Click & Go receivers and contact Britax for further instructions about disposing the receivers and remedy options. Consumers can continue to use their stroller or car seat independently without the car seat attached to the stroller.Remedy kits can be requested by visiting the firm’s website or by contacting Britax Customer Service Department at the dedicated recall line: 844-227-0300 from 8:30 a.m.to 7 p.m. ET Monday through Friday and from 9 a.m. to 3 p.m. ET Saturday. If you live outside of the US or Canada, you should e-mail Britax.